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2026 Vol.15, Issue 3

Research Article

Educational Effects of a Persona-Chatbot-Based Virtual Resident Interview Program: Focusing on AI Literacy and Empathy Toward Residents of Other Regions

페르소나 챗봇 기반 가상 지역 주민 인터뷰 프로그램의 교육적 효과: AI 리터러시와 타지역 주민 공감 능력을 중심으로

박의현1†

Euihyun Park1†

1공릉중학교 교사
1Teacher, Kongrung Middle School
30 September 2026. pp. 371~396
PDF Citation
Abstract
This study examined the effects of a persona-chatbot-based virtual resident interview program on middle school students’ AI literacy and empathy toward residents of other regions using a mixed-methods design. To this end, an instructional program consisting of “interviewing–fact-checking–article writing” was developed, along with measures of AI literacy and empathy toward residents of other regions. The program was implemented with 174 middle school students, who participated in virtual resident interview activities focusing on Europe and Africa over a total of eight class sessions. Pre- and post-test data and student reflection journals were analyzed. The quantitative results showed statistically significant improvements in both AI literacy and empathy toward residents of other regions. The qualitative findings indicated that, through interactions with the chatbots, students developed an understanding of how to use AI and recognize its potential for error. They also came to perceive residents of other regions as individuals with concrete lived experiences and to understand their lives in relation to regional environments. This study is significant in that it developed and evaluated an instructional program using persona chatbots based on the Korean national curriculum and demonstrated the potential of persona chatbots for use in geography education.
Keywords
Persona chatbot
Virtual resident interview program
AI literacy
Empathy toward residents of other regions
본 연구는 페르소나 챗봇 기반 가상 지역 주민 인터뷰 프로그램이 중학생의 AI 리터러시와 타지역 주민 공감 능력에 미치는 영향을 혼합연구 설계를 통해 검증하였다. 이를 위해 ‘인터뷰하기–팩트체크하기–기사 작성하기’로 구성된 프로그램을 개발하고, AI 리터러시와 타지역 주민 공감 능력 측정 도구를 개발하였다. 중학생 174명을 대상으로 유럽 지역 주민과 아프리카 지역 주민 인터뷰 프로그램을 각각 적용하여 총 8차시의 수업을 실시하고, 사전·사후 검사와 성찰일지를 분석하였다. 양적 분석 결과, AI 리터러시와 타지역 주민 공감 능력이 모두 통계적으로 유의하게 향상되었다. 질적 분석 결과, 학생들은 챗봇과의 대화 과정에서 AI의 활용 방법과 오류 가능성을 이해하였으며, 타지역 주민을 구체적인 삶을 살아가는 개인으로 인식하고 그들의 삶을 지역 환경과 연계하여 이해하는 모습을 보였다. 본 연구는 우리나라 교육과정에 기반하여 페르소나 챗봇 활용 프로그램을 개발하여 교육적 효과를 검증하였다는 점, 페르소나 챗봇의 지리교육적 활용 가능성을 확인하였다는 점에서 의의가 있다.
키워드
페르소나 챗봇
가상 지역 주민 인터뷰 프로그램
AI 리터러시
타지역 주민 공감 능력
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Information
  • Publisher :The Association of Korean Geographers
  • Publisher(Ko) :한국지리학회
  • Journal Title :Journal of the Association of Korean Geographers
  • Journal Title(Ko) :한국지리학회지
  • Volume : 15
  • No :3
  • Pages :371~396
  • DOI :https://doi.org/10.25202/JAKG.15.3.1
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